If your order is shipped without tracking, you do not have to be present to receive your order, as the mailman will simply put it in your mailbox! 

If you selected a tracked delivery, the courier will knock or ring the door. If he can’t reach you, the courier will leave you a delivery note explaining where and how you can pickup your order. If the tracking states that the courier tried to deliver but left no delivery note, please contact us so we can help!